Refund policy

Last updated: September 14, 2026

Refund Policy – Guiding Kindly

Due to the digital nature of our products, all sales are final. Once your purchase is complete, you will receive instant access to your digital guide, and we are unable to offer refunds, returns or exchanges.

We encourage you to review all product details carefully before purchasing to make sure the guide meets your needs. If you have any questions about a product before you buy, we are happy to help at hello@guidingkindly.com.

Access or Download Issues

If you experience any issues accessing or downloading your purchase, please contact us at hello@guidingkindly.com within 14 days of your purchase. Include your order number and a short description of the problem. We will make sure you receive working access to your product.

Product Not as Described

If the product you received differs materially from its description on our website, contact us at hello@guidingkindly.com within 14 days of your purchase with your order number and details. We will review your request and, where appropriate, provide a corrected file or a refund at our discretion.

Duplicate Purchases

If you accidentally purchased the same product twice, contact us at hello@guidingkindly.com within 14 days with both order numbers and we will refund the duplicate purchase.

Refund Processing

Approved refunds are processed back to your original payment method within 5–10 business days. Once a refund is granted, your access to the product and any related bonuses will be revoked.

Your Statutory Rights

Nothing in this policy affects any rights you may have under applicable consumer protection laws.

Contact

Guiding Kindly
hello@guidingkindly.com
312 W 2nd St Unit A9023
Casper, WY 82601
United States